Running the back office of a UK online retailer
The system a multichannel retailer runs on, from buying and the warehouse to pricing, returns and the true profit on every sale.
6 more case studies on this client
Our work
We don't name clients without their permission, so we describe them by what they do. The systems are real, and many are still in daily use.
30 projects, including 17 case studies. 11 more case studies go deeper into 3 of these clients. See all our work in one list
Case studies
Prepayment energy for rented properties
Tenants top up their electricity online, the system sends the credit to their smart meter, and landlords see everything in one place.
Legal-costs software, 25 years and counting
Case management, a bill-of-costs engine, court forms, costs budgets and a client portal, linked to solicitors' own systems and grown with the firm since 2001.
2 more case studies on this client
A medico-legal marketplace for experts and solicitors
Two websites on one platform: a marketplace connecting solicitors with medical experts, and a consulting-room finder for the experts.
Weekly status and mapping for a community eruv
One button tells the whole community whether the eruv is up this week, plus a planning system for maintaining and extending the boundary, and the maps.
Running a telecoms retailer, end to end
Point of sale in the shops, a billing engine for call records, and a portal where customers download their bills: fourteen years of continuous development.
Helping pharmacists order the right stock
Ordering for pharmacists that matched branded and generic medicines, suggested orders from what each pharmacy had dispensed, and worked without a connection.
One back office, a dozen lines of business
For 25 years we built and looked after the system behind our first client, a company-formation agent, and every new line of business it added.
3 more case studies on this client
A complete record of every customer's IT
An IT support company's record of every customer's equipment, plus automatic checking of monthly supplier bills against what customers are invoiced.
Twenty years of software for a primary school
Pupil assessment tracking linked to the school's management system, a tablet Hebrew reading assessment, and for many years the finance office's contributions system.
Getting a charity's taxi costs paid back, without the paperwork
A charity books taxis for people and pays the fares. We turned the taxi firm's spreadsheet into text messages and online payments, so people pay back in a few taps.
Taking over a synagogue system, and turning it into a platform
We took over a synagogue system written by another developer, and are turning it into a platform any congregation can use, whatever its traditions.
Public burial records for a community's cemeteries
A public website where families and researchers search the burial records of several Jewish cemeteries, with a staff area for the records and grave services.
Turning car-park camera reads into hour-by-hour occupancy
Number-plate camera reads, app parking sessions and pay-machine takings from dozens of car parks, cleaned and joined into one record of every visit and every hour.
Catching mistakes before a person has to
How we've automated every stage of building software, from requirements to the live system, so fewer mistakes reach a developer and development costs less.
The toolkit behind our systems
Our own building blocks, refined over twenty years: data handling, reporting, courier labels, marketplace links and box packing, so each new system starts ahead.
Building AI into products, with the costs and risks kept in check
Two of our own products in development: help for schools planning support for children with special needs, and an AI review panel for novelists' manuscripts.
More of our work
Pension administrator
A system for administering self-invested pension schemes: members, advisers and schemes from first enquiry to closure, HMRC protections, address checking and role-based access for staff.
Ground-rent management
A desktop system for managing ground rents and property portfolios: tenants, invoices and statements, letters, Excel exports, and email filed straight from Outlook.
Membership organisation
Membership, family records, renewals, Gift Aid and sports qualifications for a youth sports organisation.
Charity donations
One-off and monthly donations by card, Google Pay and PayPal, with links to Gift Aid declaration and grant application forms.
Employment charity website
A content-managed website for a charity that helps people into work, with online donations.
Personality profiling exercise
An online card-sorting exercise for a consultant: participants pick images that resonate, and get a visual profile at the end.
Linnworks automation
An automation inside an online homewares retailer's order system: orders cancelled by its outside warehouse are found, flagged for customer services and sent back to the main warehouse, so stock is never oversold.
Shared study organiser
A small web app that divides a group study project into sections, lets people sign up for a share and tracks the group's progress to completion.
Truck insurance quotations
Quotations for a Texas insurer covering trucks driving between the US and Mexico. A Windows desktop system that worked offline and synchronised changes as XML when it next connected.
Candidate and job matching
As well as its website, we gave the employment charity advice and some development help while its own team built an in-house database to track candidates and vacancies and match them up.
Commercial lease preparation
Support for a law firm's PHP system, written by another developer, that managed the preparation of commercial leases for landlords.
Optician appointment booking
We took over an optician appointment booking system written by another developer, fixed its outstanding problems, and have supported it since.
Helpline call logging
We took over the system a US charity's helpline for victims of abuse used to log calls, written by another developer, fixed its outstanding problems and supported it for five years.
Tell us what's slowing your business down.
We'll tell you honestly whether bespoke software is the answer.