Running the back office of a UK online retailer
The system a multichannel retailer runs on, from buying and the warehouse to pricing, returns and the true profit on every sale.
6 more case studies on this client
Our work
We don't name clients without their permission, so we describe them by what they do. The systems are real, and many are still in daily use.
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Case studies
Running a busy warehouse from a live map of the floor
A complete warehouse system, from goods arriving to parcels leaving, that plans each picker's walk on a map of the building and copes with peak-season volumes.
Knowing the real profit on every sale, down to the last penny of fees
A profit engine that costs every order the moment it arrives, then replaces each estimate with what marketplaces, couriers and payment providers actually charged.
Buying smarter: the true cost of every purchase, duty and shipping included
Turns supplier price lists into purchase orders, works out what each line really costs once duty and shipping are added, and follows each order to delivery.
One catalogue, many marketplaces: listings, prices and competitors in one place
Connections to Amazon, Shopify, eBay and TikTok Shop that keep listings and prices in step, watch competitors' prices and move slow stock on with planned price drops.
An AI developer on the team, with a person approving every change
An AI agent that picks up requests from the team's task board, researches, asks questions, plans, writes and checks the change, then waits for a person to approve it.
Running a telecoms retailer, end to end
Point of sale in the shops, a billing engine for call records, and a portal where customers download their bills: fourteen years of continuous development.
More of our work
Linnworks automation
An automation inside an online homewares retailer's order system: orders cancelled by its outside warehouse are found, flagged for customer services and sent back to the main warehouse, so stock is never oversold.
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